Freqently Asked Questions

FREQUENTLY ASKED QUESTIONS!

Are you local to WA?

Yes! We are currently based in Perth Western Australia.

Do you Deliver?

We deliver to surrounding areas but fees with apply. 

How much do you charge for shipping?

All shipping charges will be different depending on what you buy. For shipping estimates please give us a call or send us a message!

Do you do custom designs?

Yes! We most certainly do. Whatever your steel dreams are, no matter how big or small, Austech Illusions will work with you to bring your ideas to life! We are always open to new ideas so get in touch!

What are your contact details?

Phone: 1300 737 225

Email: sales@austechillusions.com.au

Do you do DIY kits?

We sure do! Get in touch to discuss what kind of DIY kit you are interested in!

Do you have a click and collect service?

Yes we do! Simply just click 'click and collect' at checkout and we will give you a call with all the information on when and how to pick up!

How long do orders take to be dispatched?

Most of our products are made to order so please be patient while our staff make your order up! Each product duration will vary so get in touch for more information!

Do you just do plain steel?

As well as using just plain steel we also have painted and powder-coated options available. To get more information on this please contact us. 

Are you open weekends?

We are not open on weekends or public holidays. We are open from 8am to 4:30 Monday to Friday. 

Do you have a showroom?

We sure do! Come down to unit 3, 30-36 James Street Bellevue 6056 to check out all of the products we have on display!